Frequently Asked Question
Welcome to the Nails Dulce FAQ! Here, you’ll find answers to common questions about our press-on nails, including application tips, sizing, shipping, returns, and more. If you need further assistance, feel free to contact our customer service team – we’re here to help!
What is Nails Dulce?
Nails Dulce is an online store specializing in high-quality press-on nails. We offer a wide variety of designs, colors, and sizes to give you salon-quality nails at home.
How do I apply press-on nails?
Applying press-on nails is easy! Simply:
- Clean your natural nails with alcohol wipes.
- Choose the correct size press-on nails for each finger.
- Apply a thin layer of nail glue to your natural nail.
- Press the press-on nail onto your natural nail for 10-15 seconds.
- Repeat for all fingers and enjoy your beautiful nails!
How long will my press-on nails last?
When applied correctly, press-on nails can last up to 1-2 weeks, depending on your daily activities and how well you care for them.
Can I reuse the press-on nails?
Yes! If you handle them carefully and remove them properly, you can reuse your press-on nails for future applications. Simply remove old glue and clean the nails before reapplying.
Are the nails reusable?
Yes, our press-on nails are designed to be reusable if removed and stored properly. Make sure to gently remove them and avoid damaging the nails.
How do I remove press-on nails?
o remove press-on nails, soak your nails in warm, soapy water for 10-15 minutes. Then, gently lift the edges of the press-on nails using a cuticle stick or an orange stick. Avoid forceful removal to prevent damage to your natural nails.
How do I choose the correct size for my nails?
Each set of press-on nails comes with multiple sizes to fit most nail beds. We recommend take a photo near 20p coin BEFORE ORDERING or trying the size chart on our website. If you’re unsure, our customer service team is available to help!
Do you offer custom designs?
Yes! We offer custom press-on nails to suit your style. Please visit our Build Your Nails page and follow the instructions to create your personalized design.
How do I place an order?
To place an order:
- Browse our collection of press-on nails or ask for a personalized design.
- Select and check the style, color, and size you want.
- Add it to your cart and proceed to checkout.
- Fill in your shipping information and complete payment.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.
Do you offer international shipping?
Yes, we offer international shipping. Shipping fees and delivery times may vary depending on your location.
How long will it take for my order to arrive?
Orders typically ship within 1-3 business days. Shipping times vary by location, but domestic orders generally arrive within 5-7 business days, while international orders may take 10-14 business days.
Can I change or cancel my order after it’s placed?
Once your order is placed, we process it quickly to ensure fast delivery. Unfortunately, we are unable to make changes or cancel orders once they have been processed. Please double-check your order before completing the purchase.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team immediately at info@nailsdulce.com with your order number and a photo of the product. We’ll be happy to assist you.
Do you offer gift cards?
Yes! We offer gift cards in various denominations. You can purchase a gift card directly on our website.
How can I contact Nails Dulce?
You can reach us by email at info@nailsdulce.com or by using the contact form on our website. Our customer service team is happy to assist with any questions or concerns.
Do you have a return or exchange policy?
We do not accept returns or exchanges. Please contact our customer service team for more instructions.
